Last Updated: August 10, 2026
Apacendo Health ("Apacendo," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share information when you visit our website, use our platforms, or interact with our services (collectively, the "Services").
This Privacy Policy addresses the personal information collected through our general website and non-clinical online interactions.
HIPAA Notice: If you are a patient receiving healthcare services through an Apacendo Health medical provider partner or platform, your Protected Health Information (PHI) is governed by the Health Insurance Portability and Accountability Act ("HIPAA") and our medical provider partners' separate HIPAA Notice of Privacy Practices. This Privacy Policy is not a substitute for any Notice of Privacy Practices provided by your healthcare provider. When handling PHI/ePHI, Apacendo Health complies with all applicable federal and state rules, adhering strictly to the "minimum necessary" standard.
We collect personal information through several channels to provide, optimize, and secure our Services:
Information You Provide Directly:
Information Collected Automatically:
Information From Third Parties:
We use cookies, local storage, and web beacons (clear GIFs) to enhance site navigation, remember preferences, conduct analytics, and deliver relevant marketing.
We process your personal data for legitimate business purposes, including:
We do not sell your personal information. We share data only under the following conditions:
Your personal data is hosted and stored on secure servers located within the United States.
We maintain reasonable administrative, technical, and physical security measures — including data encryption, firewalls, and role-based access limits — designed to safeguard personal data against unauthorized access, loss, destruction, or disclosure. However, because internet transmissions cannot be guaranteed 100% secure, data is transmitted at your own risk.
Depending on your state or jurisdiction of residence (e.g., California CCPA/CPRA, Virginia VCDPA), you may have specific privacy rights:
| Right | Description |
|---|---|
| Right to Access / Know | Request access to the specific categories and pieces of personal data we have collected about you. |
| Right to Correction | Request that we update or rectify inaccurate or incomplete personal data. |
| Right to Deletion | Request the deletion of personal data we maintain, subject to statutory retention obligations. |
| Opt-Out of Marketing | Opt out of receiving direct marketing emails by clicking the "Unsubscribe" link at the bottom of any email, or responding "STOP" to SMS messages. |
To exercise any of these rights, please email us at privacy@apacendohealth.com.
Our Services are designed for business professionals and adults and are not directed to children under 13 years of age. We do not knowingly collect personal information online from children under 13. If we discover that a child under 13 has provided personal information without verified parental consent, we will delete that information immediately.
We reserve the right to modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this document and post a notice on our primary website. Your continued use of our website or Services following an update signifies acceptance of the revised terms.
If you have questions, comments, or wish to exercise your privacy rights, please contact us at privacy@apacendohealth.com.